Q1: How fast i can get a reply if i have questions?
A1: 2 hours at work time, promised.
Q2: Can I get a sample to check quality?
A2: Sure, we offer free sample and you just need to pay shipping cost.
Q3: Do you offer guarantee for your products?
A3: Yes, we offer 2 years guarantee for our goods.
Q4: What is the packaging?
A4: It depends on product, some by PE bag, some by gift box or blister…etc
Q5: Can i do OEM? i want my own logo on product, and my own design package.
A5: We offer deep OED& ODM service. contact us now to get a perfect OEM solution including: Product Research & Development, PCB Development, Molding Creating & Tooling, Packaging Customization…etc
Q6: What is your lead time if i order now?
A6: 3-10 days for ” Ready to ship” products, and Normally 25-35 days for OEM products.
Q7: How to pay?
A7: T/T, Credit card, Boleto, Pay later, PayPal, Western Union…etc all available, At your convenience please..We offer O/A for long term good cooperated customer if order amount over 20,000 USD !!!
Q8: What should we do if the goods we receive are damaged or of poor quality?
A8: Don’t worry dear! your money are 100% protected if you order from FARSICNE. full money refund to you if you have problems with product quality, quantity, lead time…etc